Business Operations Associate

About Kahawa 1893 Coffee

At Kahawa 1893, we are on a mission to build a more equitable coffee industry. Our founder grew up in a coffee growing community and observed that 90% of the labor came from women, but they were not always compensated. She founded Kahawa 1893 to source delicious coffee directly from women farmers in Africa and empower them.

We are the first Black & woman-owned coffee brand to be nationally distributed. Our brand story has been featured on Shark Tank, CNBC and the Today show. Join us on a mission to make every sip count.

What’s Brewing...

As Kahawa 1893’s Business Operations Associate, you’ll hold primary responsibilities to the operations and distribution infrastructure that gets our coffee in the hands of both our retail and wholesale customers. You will also be responsible for managing customer relationships and ensuring excellent service.

If you are passionate about building something new, continuously learning and being part of making a difference in the world, Kahawa 1893 is for you.

What You'll Own:

  • Serve as the primary point of contact for our business partners and own project management of these relationships
  • Support the internal customer service team – ensuring that we offer an industry-leading customer experience
  • You’ll own each part of the process that gets our coffee into the hands of major wholesale customers
  • Create and maintain a source of truth for Kahawa 1893’s data, utilizing our internal systems
  • Partner with the CEO and management team on business development initiatives and new launches
  • Maintain and foster cross functional relationships with vendors and external partners

Who You Are:

●     Experience in a fast paced and dynamic work environment

●     Excellent communicator, written and verbal

  • Have great attention to detail and proficient analytical skills

●     Customer & employee experience obsessed

●     An interest in learning more about coffee and the beverage industry

●     Strong multitasker with proven ability to balance multiple priorities

●     Proven ability to work cross functionally with multiple departments

To apply:

Email resume and optional cover letter to jobs@kahawa1893.com