FAQs – Kahawa 1893

Orders are generally shipped within two business days. You'll receive an email automatically when your order ships.

Orders weighing 12oz. or less (except boxes of single serves) are shipped using USPS First Class Mail. All other orders -- including boxes of single serves -- will be shipped either USPS Priority or UPS Ground, contingent on delivery location.

Average in-transit times after shipment are listed below. Transit may times vary depending on your location, weather conditions, and exclude non-mail days (holidays, Sundays).

First Class Mail: 2-4 days

Priority Mail: 1-3 days

UPS Ground: 1-5 days

Yes! Please use our contact form or start a chat via the button on the bottom left corner of this page to get in touch with our customer service team.

Please note that orders weighing 12oz. or less (excluding single serve boxes) ship via First Class Mail and do not come with tracking. We can, however, confirm ship date and apporximate delivery timeline.

We offer single serve coffee bags as a convenient way of brewing at home or on the go. Only hot water is needed -- it's as easy as making a cup of tea!

We'll be introducing K-Cups during Spring 2023. In the interim, you can use ground coffee in reusable K-Cups! We're considering offering Nespresso pods in the future.

Please subscribe to our mailing list and follow us on social to be notified of new releases!

We roast multiple times weekly and your coffee will generally have been roasted within 1-2 weeks of being shipped to you, much fresher than what's on the shelves in most stores!

Also, a little known fact: coffee needs some time to settle, and is typically better-tasting a week after roasting than it is day-of.

Due to logistical complexities, we're unable to provide an exact roast date for the coffee in your shipment, but rest assured -- it's fresh.

Kahawa 1893’s packaging contains a QR code. When scanned, our customers are directed to our Tipping page, where they can learn about our relationships with farmers and support them via direct cash tips, paid via credit card.

We even offer the ability to specify which farmers will receive your tip; we maintain relationships with co-operatives in Kenya, Rwanda, and Congo.

Kahawa 1893 matches all tips dollar-for-dollar to double the impact. Thus far, funds from tips have been used to purchase equipment, livestock, and more, which helps farmers grow their business and build generational wealth in their communities.

Yes! Kahawa 1893 is distributed nationally in grocery stores both large and small. Please visit our Stockists page to find Kahawa near you. In addition to stores listed there, we're also in all Meijer locations.

Please note that grocery stores will generally offer between one and four coffee types. We offer the widest selection of products on our website.

If we've made a mistake with your order, please contact support@kahawa1893.com with your order number and description of the issue so our team can make it right. Please allow up to one business day for a response.

All sales of food products are final and cannot be returned or exchanged due food safety considerations.

If you're buying coffee or a type of coffee for the first time, we recommend buying a single 12oz. bag to taste test before commiting to a larger quantity!

For returns or exchanges of non-food items (mugs, shirts, and the like), please email support@kahawa1893.com for a return label. For exchanges, we'll send a replacement to you once our team sees that the exchange is in transit. For returns, we'll issue a refund minus original shipping costs once the returned package is received.

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