FAQs – Kahawa 1893

Kahawa 1893’s packaging contains a QR code. When scanned, our customers are directed to our Tipping page, where they can learn about our relationships with farmers and support them via direct cash tips, paid via credit card.

We even offer the ability to specify which farmers will receive your tip; we maintain relationships with co-operatives in Kenya, Rwanda, and Congo.

Kahawa 1893 matches all tips dollar-for-dollar to double the impact. Thus far, funds from tips have been used to purchase equipment, livestock, and more, which helps farmers grow their business and build generational wealth in their communities.

If you've placed an order* and it hasn't shipped yet, use our contact form or start a chat via the button on the bottom left corner of this page to get in touch with our customer service team for immediate assistance.

Please note that we're unable to cancel or make changes (address, product, size, quantity) to orders that have already shipped.

* Orders placed using Amazon Buy with Prime cannot be changed or canceled for any reason, even if they haven't shipped yet. These orders are fulfilled from Amazon's warehouse, and Amazon doesn't allow us to stop shipment. We appreciate your understanding.

Yes! Please check your spam and trash folders for an email from support@kahawa1893.com. If you can't find the email, make sure that your order went through -- it's possible that you didn't finish checkout.

If you still need help, please use our contact form or start a chat via the button on the bottom left corner of this page to get in touch with our customer service team.

Yes! Our Keurig® K-Cup® Pods are available for preorder now, and are expected to ship June 2024.

All preorders ship free, no minimum order amount.

We don't have current plans to offer Nespresso Pods, though we welcome you to use ground coffee in reusable Nespresso pods.

Please subscribe to our mailing list and follow us on social to be notified of new releases!

Yes! Ground coffee is available for an additional fee on most coffees.

To purchase ground coffee, simply click the "Ground" option under "Preparation."

Please note that discounted Bundles, 1893 Espresso, and other select coffees are available as whole bean only.

We use a medium grind, suitable for both automatic drip machines and pour overs (V-60, Chemex, Kalita).

If you use a French Press or Espresso machine, we recommend buying whole bean coffee and grinding at home.

Please login to your subscription portal here to update your address.

Please note that updating your subscription address will NOT automatically update the address associated with non-subscription orders. To update your default shipping address, please login to your account here.

For more information, please review our Subscription Policy.

Please login to your subscription portal here to update your payment method.

Please note that updating your subscription payment method will NOT automatically update the payment method associated with non-subscription orders. To update your default payment method, please login to your account here.

For more information, please review our Subscription Policy.

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